{"id":19018,"date":"2023-03-17T13:25:56","date_gmt":"2023-03-17T18:25:56","guid":{"rendered":"https:\/\/pancom.wpenginepowered.com\/?post_type=case_study&#038;p=19018"},"modified":"2025-06-23T13:54:41","modified_gmt":"2025-06-23T18:54:41","slug":"clarify-health-cedar","status":"publish","type":"case_study","link":"https:\/\/www.pancommunications.com\/work\/case-studies\/clarify-health-cedar\/","title":{"rendered":"Inserting executives into the national conversation on price transparency\u00a0"},"content":{"rendered":"<div class=\"gb-container gb-container-42fddb2f o-standard-wrapper alignfull\">\n<div class=\"gb-container gb-container-7ae99a35\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4250da91\">\n<div class=\"gb-grid-column gb-grid-column-cbcf65f7\"><div class=\"gb-container gb-container-cbcf65f7\">\n\n<h2 class=\"gb-headline gb-headline-3e14d1c8 gb-headline-text is-style-u-eyebrow-heading\">Solution<\/h2>\n\n\n\n<h3 class=\"gb-headline gb-headline-1724fed3 gb-headline-text\">Leading with credibility and transparency&nbsp;<\/h3>\n\n\n\n<h4 class=\"gb-headline gb-headline-c1c62bf1 gb-headline-text is-style-u-bold-paragraph-style\">Strategic Media Relations<\/h4>\n\n\n\n<p>PAN worked with spokespeople from <strong>Clarify Health<\/strong> and <strong>Cedar <\/strong>to offer more candid insights into what they believed lies ahead for price transparency as it relates to all stakeholders. PAN worked with each brand to create perspectives that built credibility, and advanced corporate-level messaging to secure media opportunities.&nbsp;<\/p>\n\n\n\n<h4 class=\"gb-headline gb-headline-e3da6dbf gb-headline-text is-style-u-bold-paragraph-style\">Trendjacking<\/h4>\n\n\n\n<p>Ahead of the July 1 rule implementation for health plans, PAN leveraged recent studies highlighting low compliance among hospitals\u2014despite more than a year since the rule was implemented\u2014to introduce its expert as someone who could provide actionable insight into adoption trends and compliance. A consumer-level survey on patient perceptions around billing and price transparency helped supplement and inform outreach for <strong>Cedar<\/strong>.&nbsp;<\/p>\n\n\n\n<h4 class=\"gb-headline gb-headline-ad483ca8 gb-headline-text is-style-u-bold-paragraph-style\">Rapid Response<\/h4>\n\n\n\n<p>For <strong>Cedar<\/strong>, which had existing campaigns in market on price transparency prior to the July 1 deadline, PAN monitored for newsworthy developments related to the rule, offering Florian to speak on the implications of the price transparency fines CMS released in June, and comment more widely on issues such as surprise billing (and the corresponding No Surprises Act).&nbsp;<\/p>\n\n\n\n<p>Once the July 1 deadline for health plans arrived, PAN proactively offered spokespeople from both <strong>Clarify Health<\/strong> and <strong>Cedar <\/strong>to provide immediate commentary about compliance rates, share opinions on the policy\u2019s goal of rolling back egregious billing practices, and how transparency could help employers understand when they were getting a \u201craw deal\u201d from insurers.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-ad8a8ba6\"><div class=\"gb-container gb-container-ad8a8ba6\">\n\n<h2 class=\"gb-headline gb-headline-a51ae2d9 gb-headline-text is-style-u-eyebrow-heading\">result<\/h2>\n\n\n\n<h3 class=\"gb-headline gb-headline-067ecbad gb-headline-text\">A steady cadence of interviews&nbsp;with top tier outlets and healthcare media<\/h3>\n\n\n\n<h4 class=\"gb-headline gb-headline-d5ea2f7c gb-headline-text is-style-u-bold-paragraph-style\">Clarify Health&nbsp;<\/h4>\n\n\n\n<p>Despite a quick news cycle with a broad range of voices for the July 1 rule\u2014federal agencies, health plans, hospitals, employers, academics, advocacy groups, and vendors, among others\u2014PAN successfully built a steady cadence of earned media coverage in key business publications and trade outlets. PAN continues to monitor for price transparency news to identify opportunities for its Clarify spokespeople to connect with media, and has secured a steady cadence of interviews with top tier and healthcare media around the topic throughout the remainder of the year. Our team was able to secure coverage in <a href=\"https:\/\/www.washingtonpost.com\/politics\/2022\/07\/05\/now-insurers-employers-have-reveal-health-care-prices\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Washington Post<\/a>, <a href=\"https:\/\/www.fiercehealthcare.com\/payers\/most-health-insurers-have-released-their-rates-now-experts-detail-what-they-are-doing-data\" target=\"_blank\" rel=\"noreferrer noopener\">Fierce Healthcare<\/a>, <a href=\"https:\/\/medcitynews.com\/2022\/06\/flawed-design-is-why-hospitals-are-not-complying-with-price-transparency-rules\/?utm_campaign=MCN%20Daily%20Top%20Stories&amp;utm_medium=email&amp;_hsmi=217894637&amp;_hsenc=p2ANqtz-8oif3LC2TsWuc47Q_7tP50M3Y0UQVgNB8QGT6tfnLKClkYXUBHXapUvAFtPsw4VdLIY8zopG0GmTTPDfOEQYvjcxgQ7w&amp;utm_content=217894637&amp;utm_source=hs_email\" target=\"_blank\" rel=\"noreferrer noopener\">MedCity News<\/a>, and <a href=\"https:\/\/www.beckershospitalreview.com\/finance\/what-a-former-cms-chief-data-analyst-thinks-of-the-hospital-price-transparency-rule.html\" target=\"_blank\" rel=\"noreferrer noopener\">Becker\u2019s Hospital Review<\/a>, while also placing bylines among <a href=\"https:\/\/www.healthcaredive.com\/news\/payers-transparency-coverage-final-rule-niall-brennan\/629701\/\" target=\"_blank\" rel=\"noreferrer noopener\">Healthcare Dive<\/a> and <a href=\"https:\/\/www.medpagetoday.com\/opinion\/second-opinions\/99542\" target=\"_blank\" rel=\"noreferrer noopener\">MedPage Today<\/a>.&nbsp;<\/p>\n\n\n\n<h4 class=\"gb-headline gb-headline-27e4bba7 gb-headline-text is-style-u-bold-paragraph-style\">Cedar<\/h4>\n\n\n\n<p>Since the beginning of the program, PAN has crystalized Florian\u2019s thought leadership platform on price transparency, securing earned media and speaking opportunities surrounding the topic throughout the year, with goals to continue growing his association with the topic over time. Our team secured coverage in <a href=\"https:\/\/medcitynews.com\/2022\/06\/flawed-design-is-why-hospitals-are-not-complying-with-price-transparency-rules\/\" target=\"_blank\" rel=\"noreferrer noopener\">MedCity News<\/a>, <a href=\"https:\/\/www.healthleadersmedia.com\/revenue-cycle\/price-transparency-not-only-falls-short-hospitals-patients-too\" target=\"_blank\" rel=\"noreferrer noopener\">HealthLeaders<\/a>, and <a href=\"https:\/\/www.healthcareittoday.com\/2022\/05\/31\/price-transparency-is-key-to-overall-patient-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">Healthcare IT Today<\/a>, while also securing bylines in <a href=\"https:\/\/www.forbes.com\/sites\/forbesbusinesscouncil\/2022\/10\/21\/to-end-medical-debt-start-by-fixing-the-billing-process\/?sh=7423ca161c92\" target=\"_blank\" rel=\"noreferrer noopener\">Forbes <\/a>and <a href=\"https:\/\/medcitynews.com\/2022\/05\/how-to-meet-the-demands-of-the-no-surprises-act\/\" target=\"_blank\" rel=\"noreferrer noopener\">MedCity News<\/a>.&nbsp;<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-ec5f9601 alignfull\">\n<div class=\"gb-container gb-container-d1595e59\">\n<div class=\"gb-container gb-container-3f66eb33\">\n\n<h2 class=\"gb-headline gb-headline-73c7d22e gb-headline-text is-style-u-eyebrow-heading\">More work<\/h2>\n\n\n\n<h4 class=\"gb-headline gb-headline-3048acaa gb-headline-text h1-style\">See more<\/h4>\n\n\n\n<h4 class=\"gb-headline gb-headline-5178928c gb-headline-text is-style-u-outline-font-teal u-move \">good stuff<\/h4>\n\n\n<div class=\"gb-container gb-container-566b7a3a\">\n\n<a class=\"gb-button gb-button-c90b68df gb-button-text gb-button-orange-button\" href=\"https:\/\/www.pancommunications.com\/work\/\">View Our Full Portfolio<\/a>\n\n\n\n<a class=\"gb-button gb-button-30ad2ea9 gb-button-text-only c-arrow-link\" href=\"https:\/\/www.pancommunications.com\/contact\/\"><span class=\"gb-button-text\">Let&#8217;s Talk<\/span><span class=\"gb-icon\"><svg fill=\"\" viewBox=\"0 0 26 26\" height=\"26\" width=\"26\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_678_11332)\">\n<path fill=\"\" d=\"M17.5398 6.16504C18.1746 5.53027 19.2055 5.53027 19.8402 6.16504L25.5277 11.8525C26.1625 12.4873 26.1625 13.5182 25.5277 14.1529L19.8402 19.8404C19.2055 20.4752 18.1746 20.4752 17.5398 19.8404C16.9051 19.2057 16.9051 18.1748 17.5398 17.54L20.4496 14.6252H9.75C8.85117 14.6252 8.125 13.899 8.125 13.0002C8.125 12.1014 8.85117 11.3752 9.75 11.3752H20.4496L17.5348 8.46035C16.9 7.82559 16.9 6.79473 17.5348 6.15996L17.5398 6.16504Z\"><\/path>\n<\/g>\n<defs>\n<clipPath id=\"clip0_678_11332\">\n<rect fill=\"white\" height=\"26\" width=\"26\"><\/rect>\n<\/clipPath>\n<\/defs>\n<\/svg><\/span><\/a>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-0eb11a4e\">\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-01c5fae6 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-b80093d8 gb-query-loop-item post-18417 case_study type-case_study status-publish has-post-thumbnail hentry industry-b2b-tech\"><div class=\"gb-container gb-container-b80093d8 c-case-card\"><a class=\"gb-container-link\" href=\"https:\/\/www.pancommunications.com\/work\/case-studies\/ntt-data\/\"><\/a>\n<figure class=\"gb-block-image gb-block-image-0da69c6d\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1819\" src=\"https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-scaled.jpg\" class=\"gb-image-0da69c6d\" alt=\"NTT Data Future of Work Media Relations Case Study for PAN Communications\" srcset=\"https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-scaled.jpg 2560w, https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-300x213.jpg 300w, https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-768x546.jpg 768w, https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-1024x728.jpg 1024w, https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-1536x1091.jpg 1536w, https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-2048x1455.jpg 2048w, https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-100x71.jpg 100w, https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-960x682.jpg 960w, https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-414x294.jpg 414w, https:\/\/www.pancommunications.com\/wp-content\/uploads\/2022\/04\/NTTData_futureofwork_casestudy_pancomm-1440x1023.jpg 1440w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n<div class=\"gb-container gb-container-72dcc555 c-case-card-overlay\"><\/div>\n\n<div class=\"gb-container gb-container-f963626c c-case-card-content\">\n<img loading=\"lazy\" decoding=\"async\" class=\"c-case-card-logo\" src=\"https:\/\/www.pancommunications.com\/wp-content\/uploads\/2020\/06\/NTT-Data-Logo-1.png\" alt=\"ntt data logo, white\" title=\"NTT-Data-Logo (1)\" width=\"800\" height=\"130\">\n\n<p class=\"gb-headline gb-headline-9c3de4fa gb-headline-text\"><a href=\"https:\/\/www.pancommunications.com\/work\/case-studies\/ntt-data\/\">Launching empowered work with a data-first approach to media relations<\/a><\/p>\n\n<span class=\"u-taxonomy-pill\">B2B Tech<\/span>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>","protected":false},"featured_media":19036,"template":"","industry":[709],"service":[666],"class_list":["post-19018","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","industry-life-sciences-research-biotech"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Clarify Health and Cedar: Executive Conversations | PAN<\/title>\n<meta name=\"description\" content=\"PAN worked with Clarify Health and Cedar to position their executive leaders into national conversations around price transparency.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pancommunications.com\/work\/case-studies\/clarify-health-cedar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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